Get help from the NHS over bank holidays

On bank holidays, some NHS services may be closed or have different opening times. It is important to know where to go for the right care.

This page explains how to get help if you are unwell over a bank holiday, including what you can do at home and where to go for advice or treatment.

Treat minor illnesses at home

For minor illnesses and injuries, you may be able to treat yourself at home. It is helpful to keep a small supply of medicines and basic items.

Always follow the instructions on the label when taking medicines. If you are unsure, speak to your pharmacist.

Order repeat prescriptions early

Many people request repeat prescriptions just before a bank holiday. This can put pressure on NHS services.

To avoid delays:

• Order your prescription at least 7 days in advance
• Check you have enough medicine to last over the bank holiday
• Take your medicines with you if you are travelling

Use your local pharmacy

Your local pharmacy is often the quickest place to get help for minor health concerns.

Pharmacists can:

• Give advice on medicines
• Help treat common conditions
• Supply some prescription medicines without a GP appointment

They can help with:

• Coughs and colds
• Sore throat
• Earache
• Sinusitis
• Infected insect bites
• Impetigo
• Shingles
• Urinary tract infections (UTIs) for women aged 16 to 64

You do not need an appointment. Many pharmacies have private consultation rooms.

If they cannot help, they will direct you to another service.

Search for opening times and services using the national find a pharmacy tool.

Contact NHS 111

NHS 111 is available 24 hours a day, 7 days a week.

You can:

• Visit 111.nhs.uk
• Call 111

They will:

• Give advice
• Tell you where to go
• Arrange a call back if needed

Urgent dental care

If you need urgent dental care:

• Contact your usual dentist first
• If they are closed, use NHS 111

They can assess your symptoms and book an urgent appointment if needed.

Mental health crisis

A mental health crisis is when you or someone you know is very distressed and needs urgent support. This support is available for children, young people and adults.

This might include:

• wanting to hurt yourself or someone else
• having thoughts about ending your life
• hearing or seeing things that are not there
• feeling that people are watching you or trying to harm you

If you or someone else is in a mental health crisis, call 111 and select option 2 to speak to a mental health professional.

Lines are open 24 hours a day, 7 days a week.

Use online NHS services

You can find trusted health advice on the NHS website.

You can also use the NHS App to:

• Order repeat prescriptions
• View your health record
• Access NHS services online