The East of England Mental Health Crisis Text Service is a free crisis support service. Trained mental health professionals can offer confidential, immediate mental health support.
Children, young people and adults in Essex can contact the mental health crisis service if they feel distressed, anxious, lonely or overwhelmed. The service is open 24 hours a day, seven days a week, including evenings, weekends and bank holidays.
You do not need to be referred to access this service.
How to access the service
- SMS: text ‘SOS’ to 80899
- WhatsApp: 0800 884 0655
- WebChat: nxgthrive.co.uk/crisis-text-service
This service works alongside existing NHS and community mental health support in Essex including:
- NHS 111 option 2
- Community mental health teams
- NHS Talking Therapies
- Crisis resolution and home treatment teams
- Southend, Essex and Thurrock CAMHS
In an emergency
If there is an immediate risk to life, call 999
This service is available across the East of England. NHS Essex, NHS Central East and NHS Norfolk & Suffolk commissioned the service and asked NXG Thrive to provide it.
More information about NXG Thrive and the Service User Confidentiality and Privacy Notice (opens in new tab)