Insight bank
Hearing from people across Essex helps us understand what’s working well and where services can be improved.The Insight Bank brings together feedback, survey results and reports from the ICB and partners across the ICS. We’ll continue to add new insight over time as it becomes available. If you can’t find what you’re looking for, please contacts us and we’ll do our best to help.
Submit an insightFeatured insights
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Evaluation of Mid and South Essex Integrated Care Board BP@Home scheme
Independent evaluation of the BP@Home scheme in mid and south Essex, exploring patient experiences of home blood pressure monitoring, key benefits and challenges, and recommendations to improve communication, feedback and support.
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Healthwatch Southend Survey on Digital GP Appointments
A Healthwatch Southend survey of 326 residents highlights strong support for online GP appointment systems, alongside ongoing frustration with telephone access. The findings emphasise the importance of choice, accessibility and clear communication to ensure digital routes improve access without excluding patients who cannot or do not wish to use them.
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Hidden Figures: The Impact of the COVID-19 pandemic on LGBT Communities in the UK
Published in May 2020, Hidden Figures is the largest UK study into the impact of COVID-19 on LGBT communities, revealing significant effects on mental health, safety, access to healthcare and support, and highlighting the need for LGBT-specific services during times of crisis.
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Hidden Homeless: prisoners, prison leavers and ex-offenders
Healthwatch Essex’s Hidden homeless report explores the health, care and wellbeing needs of prisoners, prison leavers and ex-offenders in Essex, highlighting housing insecurity, poor access to healthcare and mental health support, and the need for more joined-up, trauma-informed services.
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What’s it like being a deaf person seeing a GP?
This Healthwatch Southend report explores deaf people’s experiences of accessing GP services, highlighting persistent communication barriers at every stage of the patient journey and setting out recommendations to improve accessibility, dignity and compliance with the Accessible Information Standard.
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NHS Dentists
This Healthwatch Southend report highlights significant challenges in accessing NHS dentistry, including limited appointment availability, outdated information on NHS.uk and additional cost and travel barriers, with particular impacts on children and families during the cost of living crisis.
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Accessing Dentistry Services Report
Healthwatch Thurrock surveyed 88 local residents and carried out a mystery shopper exercise with 17 dental practices to understand experiences of accessing NHS dental care following the COVID-19 pandemic.
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Essex Youth Vaping
This report explores the prevalence, drivers and impacts of vaping among children and young people in Essex, highlighting higher-than-national rates of regular vaping, concerns around health risks and access, and the need for coordinated education, regulation and prevention activity.
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Improving community bed-based care in mid and south Essex
This report is from pre-consultation engagement with community staff and patient stakeholders. It was carried out by Kaledidoscope Health and Care on behalf of the Mid and South Essex Integrated Care System.
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Addiction: gambling, drugs and alcohol
This Healthwatch Essex report explores lived experiences of gambling, drug and alcohol addiction. It highlights the links between addiction and mental health, the impact of stigma, and barriers to accessing support. The findings emphasise the importance of early intervention, clear signposting and peer-led, lived-experience support.
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Young mental health ambassador discussions: body image
Healthwatch Essex's Young Mental Health Ambassadors co-designed research exploring how body image affects young people's mental health and wellbeing. 54 participants took part, including 26 young people and 28 parents or guardians.
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Middle-aged men’s experiences of mental health and suicide
This qualitative study examines how middle-aged men experience mental ill health and suicidal thoughts. It reveals how cumulative life pressures, stigma and traditional expectations of masculinity can lead to feelings of worthlessness and an inability to imagine a positive future, increasing suicide risk in midlife.