For more information, read the full policy by downloading the accessible Word document at the end of this page.
Who the policy applies to
- NHS Essex staff
- Organisations providing NHS services in Essex
- Partner organisations working with NHS Essex
Why this policy is important
Most people receive care safely, but some people may be at risk of being influenced or harmed by others.
This policy helps to:
- protect people who may be vulnerable
- identify concerns early and offer support
- treat this risk like any other safeguarding issue
- keep patients, staff and communities safe
It also supports a joined-up approach across health and care services.
Protecting people from harm
The policy focuses on stopping people from being drawn into harmful activity.
This includes:
- identifying people who may be at risk
- offering early support and advice
- helping people stay safe and well
This approach is similar to other safeguarding work.
Recognising signs of concern
Staff are trained to notice when someone may need help.
Possible signs can include:
- changes in behaviour or beliefs
- becoming isolated from family or friends
- strong support for harmful views
- trying to influence others
These signs do not always mean someone is at risk, but they may need support.
Getting support and advice
If there are concerns:
- staff can seek advice from safeguarding teams or the police
- concerns can be discussed before any action is taken
- referrals can be made to specialist support services
The aim is to provide help early and prevent harm.
Involving the person
Where possible, people are involved in decisions about their care and support.
- Consent is usually sought before sharing information
- Decisions are handled with sensitivity and respect
- Information may still be shared if there is a serious risk
This helps balance privacy with safety.
Early support through specialist programmes
Some people may be offered support through a programme called channel.
This programme:
- provides early help for people at risk
- offers tailored support such as mentoring or advice
- aims to reduce the risk of harm
It focuses on support, not punishment.
Working together to keep people safe
NHS Essex works with partners to protect people.
This includes:
- sharing information safely where needed
- working with local services and police
- supporting staff to raise concerns
Working together helps keep people and communities safe.
Roles and responsibilities
Everyone has a role in safeguarding.
- Staff must understand the policy and complete training
- Managers support staff and make sure concerns are reported
- Safeguarding teams provide advice and coordinate support
This ensures a clear and safe response to concerns.
Policy review
This policy was approved on 1 April 2026 and is due for review in April 2028.
For full details, download the accessible Word version of the policy below.